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Kathy MacDougall

Kathy MacDougall is a Founding Partner and COO at Zepheira. She leads the overall development and execution of business priorities, including oversight of basic operations, sales, product development, legal, and financial management.

Successes during her 25-year tenure include creating early data-based and knowledge management solutions for General Electric and Sun Microsystems. At GE Access, Kathy led the team responsible for development of an early CRM system, which helped to generate increased revenues for channel partners. The same team devised a method to integrate data derived from multiple systems and proved the case for GE’s value to customers. At Sun Microsystems, Kathy led a team which implemented the first large-scale corporate application of Semantic Web (Linked Data) technologies which enabled personalized delivery of Sun’s vast product content across internal and customer-facing systems. This project allowed Sun to realize an estimated cost avoidance of $10M annually, while opening up opportunities to generate additional revenue through Web-based channels.

Kathy has led multiple enterprise-wide technology initiatives, helping small, mid-sized, and large companies integrate and analyze institutional data to make strategic decisions and drive revenues. She has worked with companies in a variety of markets, analyzing current business systems and processes in order to to develop plans for successful adoption of new technology implementations.

Kathy holds a BA from Colgate University and has extensive training in affecting organizational change, including a green belt in Six Sigma process improvement methodologies.

Kathy can be reached at kathy@zepheira.com. You can also find her on Twitter @kathymac188 and on LinkedIn.